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Lia Nichole Smith

ApartmentRatings and SatisFacts VP of Education & Performance

Lia Nichole Smith is the vice president of education and performance for ApartmentRatings and SatisFacts. She has proven experience in solving challenges for conventional, affordable, senior and student communities. Before coming to ApartmentRatings and SatisFacts, Smith was director of marketing and training at SPM Property Management, where she constructed the company’s first-ever online learning academy and developed and managed its resident feedback program.


October 15th @ 2:30 pm - 3:30 pm

The 5 Innocent Evils of Digital Marketing